FAQ
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Moon & Health Labs
Frequently Asked Questions
Where is my order?
Once your order is shipped, you'll receive a confirmation email with a tracking link (where applicable).
- Orders typically processed within 1-3 business days
- If you haven't received shipping confirmation after 5 days, please contact us at moonhealthofficial@gmail.com
Delivery Times
Shipping from the UK:
UK 2-4 business days
EU 5-8 business days
USA/International 7-14 business days
* Potential delays may occur due to customs or carrier issues
Are your products authentic?
All our products are 100% authentic, sourced directly from authorized distributors in South Korea.
We do not sell replicas or gray market products.
Have other questions?
Contact Us